Shipping

Last updated: February 2025

We aim to provide you with a seamless shopping experience, including reliable and timely shipping. Please review our shipping policy below before placing your order.

UK Shipping

We offer standard and express shipping options across the UK.

Orders are processed within 1-3 business days and shipped via a trusted courier service.

Standard delivery typically takes 3-5 business days, while express delivery takes 1-2 business days after dispatch.

Shipping rates are calculated at checkout based on your order size and chosen delivery method.

EU Shipping

We currently ship to select European countries.

Shipping charges apply and are calculated at checkout.

Delivery times vary depending on the destination but typically range from 5-10 business days.

Customers are responsible for any customs duties, taxes, or import fees that may apply.

International Shipping

At this time, we do not ship to the USA or other international destinations outside the UK and EU.

Order Processing & Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details.

Please ensure your shipping address is correct, as we cannot be held responsible for lost or delayed orders due to incorrect information.

Delays & Issues

While we strive to meet our delivery timelines, unforeseen courier delays may occur.

If your order has not arrived within the estimated time frame, please contact us at info@soleilraskincare.com.

Returns & Refunds

For details on returns and refunds, please refer to our Returns Policy.

If you have any further questions about shipping, feel free to reach out. Thank you for shopping with SoleilRa!